'Building the smart enterprise' is the literal translation of the title of this book that has the merit of combining an academic approach analysis to a practical and fluent narrative in articulating topics increasingly relevant for any company, large or small. The authorial choice to feature directly various people and companies' experiences is an effective one because it helps to easily understand even complex concepts. It is an articulated work by authors that I have known and respected for many years for the concrete approach they have in making the context of applied research practical and usable in supporting the actual creation of value by any organisation.